Privacy Policy | LC&OS Group Limited

Last Updated: 23 September 2025

At LC&OS Group Limited (“we,” “our,” “us”), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website www.lcosgrouplimited.com (the “Site”) and our services.

1. Information We Collect

We may collect the following information when you interact with our Site or services:

Personal Identification Data: name, email address, phone number, postal address.
Business Information: company details if you contact us on behalf of an organisation.
Technical Data: IP address, browser type, operating system, and browsing activity on our Site.
Communication Data: messages, inquiries, or feedback submitted through our Site or by phone/email.

2. How We Use Your Information

We use your information to:

Provide and manage our services.
Respond to inquiries and communications.
Improve our Site, services, and customer experience.
Comply with legal obligations.
Send updates or marketing communications (only if you have consented).

3. Legal Basis for Processing

We process personal data under the following lawful bases:

Contractual necessity – to deliver services you have requested.
Legitimate interests – to improve our services and respond to inquiries.
Legal obligation – to comply with UK laws and regulations.
Consent – where you have opted in to receive marketing communications.

4. Data Sharing

We will never sell your data. We may share your information only with:

Service providers who assist us in delivering our services (e.g., IT and hosting providers).
Legal and regulatory authorities, if required by law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (“right to be forgotten”).
Restrict or object to data processing.
Request data portability.
Withdraw consent (where consent is the lawful basis).

To exercise your rights, please contact us using the details below.

7. Cookies

Our Site may use cookies to improve user experience, track usage, and analyse performance. You can manage cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, use, or disclosure.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

LC&OS Group Limited
Unit 4
Ambrose House
Meteor Court
Barnet Way
Barnwood
Gloucester
GL4 3GG

Tel: 07342694492
Email: lcosgrouplimited@gmail.com